Same working day
Minimal time difference makes live management simple.
SOUTH AFRICAN BPO · FOR MIDDLE EAST COMPANIES
BPO South Africa for Middle East Companies: Outsource from SA
Outsourcing from South Africa for UAE, Saudi and GCC companies: BPO and call centre seats on almost the same working day, English-speaking agents and dedicated brand teams.
Why Middle East companies choose BPO in South Africa
South Africa is one of the leading destinations for business process outsourcing (BPO). Companies in the Middle East outsource from South Africa for English-speaking agents, a strong customer-service culture and lower operating costs than running the same team at home.
The Usured Group runs South African BPO and call centre seats from its own delivery facility, alongside an audited partner network totalling 2,000 seats. We can dedicate seats to your brand or take over a defined workload, covering customer service, sales support, email, chat and back-office administration.
TIME ZONE
SAST is one to two hours behind the Gulf.
COVERAGE
Almost the same working day as Dubai and Riyadh.
English-language support
Customer service, sales support and back office in English.
Dedicated brand seats
Seats reserved for your brand, or managed workloads end to end.
Scale up to 2,000 seats
Own facility plus an audited partner network.
OTHER MARKETS WE SERVE